Power Tool Traders / Afrospeed Warranty - Air Tools and Compressors

 

Air Tools

  • All pneumatic tools and compressors are covered by a factory faulty manufacture warranty for a period of 12 months subject to being operated in accordance to the manufacturers specifications and requirements.
  • All manufacturers operating and safety instructions in hand books must be fully complied with. all air tools must be operated at the minimum pressure that is functional and must not exceed the maximum specified by the manufacturer.
  • All tools should be operated with a combination filter/lubricator/regulator unit fitted not more than 4,5 metres from the tool. tools must be lubricated daily with pneumatic oil and air lines must be free of water /moisture.
  • Tools that are tampered with or worked on by other than PowerToolTraders / Afrospeed appointed service personnel during the warranty period will cease to be covered by the warranty.
  • All tools upon delivery need to checked including oil levels. pneumatic oil needs to applied daily.

Compressors

  • The compressors users instruction hand book must be given special attention as there are important start up requirements, in particular after ten hours of running replace the pump oil and torque (tighten) the cylinder head bolts as follows (m8-25nm/m10-45nm/m12-85nm/m14-135nm).
  • Compressors must be operated in a well-ventilated area on a 60% running and 40% off cycle (for example: (6 minutes running to 4 minutes off).
  • Compressors that are running full time are being over utilized and will overheat and are liable to seize and this is not covered by the warranty and is easily diagnosed as the valve plates discolour.
  • All moving parts are classified as wear and tear parts and are not covered by the factory warranty and in particular the failure of bumpers and driver blades can be attributed to excessive air pressure.all safety rules in hand books must be adhered to and operators, bystander and other persons in the work area must wear personal protection equipment.
  • Always wear gloves, safety glasses and hearing protection.
  • PowerToolTraders / Afrospeed are not liable to settle any claims on any factory warranty ’s as these are given soley by the factory or their agents and only upon their instruction will claims be settled

PowerToolTraders / Afrospeed has an excellent warranty in place for all new screw compressors sold after January 2018. Factory defects are covered on the air-end for a period of 5 years. This is calculated on hours used and is based on and 8 hour day, and two years on pressure and temperature sensors, PLC, fan, after-cooler and VSD drives. There is no warranty on the Electric Motor. We do offer a limited good-will warranty for items that fail just out of warranty, our goal is to ensure a no-fuss support of your Detroit Air compressor.

SCREW COMPRESSOR

The following warranty policy applies to all screw compressors sold under the Detroit Air brand name. Warranties are valid from date of purchase and documents reflecting date of purchase must accompany the completed warranty claim form in order to be processed

Air-end

The air-end is warrantied against factory defect for a period of five years only. This is calculated on hours used and is based on and 8 hour day.

This warranty covers catastrophic mechanical failure, due to poor workmanship or defective parts and/or materials. Fair wear and tear excluded.

This includes failure of:

  • Casings
  • Rotors
  • Bearings
  • Shaft seal and sleeve

The following parts are covered by a 2 Year Warranty only

  • Fan
  • After-cooler
  • Sensors and PLC and VSD if applicable
  • Minimum pressure valve
  • Piping
  • Intake valve – excluding solenoids
  • Separator
  • Oil filter housing

Situations not covered, but not limited to the following

Where it can be shown that installation procedure has not been followed, no warranty will be offered.
Where it can be shown that servicing has not been carried out, no warranty will be offered.
Where it can be shown that failure was due to low, contaminated oil, no warranty will be offered.
Where it can be shown that the machine overheated due excessive duty cycle or lack of cooling due to incorrect installation, no warranty will be offered…

Situations covered, but not limited to the following

Where it can reasonably be shown that the machine has been installed and maintained properly, a warranty will be given.
Where it can reasonably be shown that the machine failed prematurely or from new, a warranty will be given.

Good-will warranty

Should a failure occur just out of the prescribed warranty period, management will consider all merits of the claim and may or may not honour the warranty.

Each warranty claim will be taken on its own merits and honoured or rejected at the discretion of management.

Our goal is to offer you a trouble-free warranty period, we will do our best to ensure your machinery keeps running based on a good warranty and support policy.

PISTON COMPRESSOR

The following warranty policy applies to all piston machines and piston pumps sold under the Detroit Air brand name. Warranties are valid from date of purchase and documents reflecting date of purchase must accompany the completed warranty claim form in order to be processed

Pump

The pump is warrantied against factory defect for a period of two years only.

This warranty covers catastrophic mechanical failure, due to poor workmanship or defective parts and/or materials. Fair wear and tear excluded.

This includes failure of

  • Valve assemblies
  • Main bearings
  • Big-end and small-end bearing shells and bushings
  • Shaft seals
  • Pistons
  • Rings
  • Gudgeon pin and clip assemblies
  • Crank-shaft assembly
  • Gaskets
  • Crank case
  • Cylinders
  • Motor bearings
  • Tank
  • Pressure switch
  • Oil level glass